Preguntas frecuentes

Any surface ages under UV, but the risk is manageable. For Gulf and tropical projects we use UV-stabilised topcoats and UV-cured panels, and we advise against pure white high-gloss in rooms with strong direct sun, where warmer or matt tones age more gracefully. Curtains, blinds or UV-filtering window film on west-facing glazing extend the life of any finish considerably.

Pending fact review

We offer moisture-resistant (MR) boards, WPC and aluminium options for high-risk areas, plus borate-treated plywood for termite-prone regions. Sealed edges and a dry installation detail are just as important as the board itself. For ground-floor rooms, areas near gardens, and wet kitchens in Southeast Asia, we recommend specifying MR board plus aluminium plinths as a package rather than upgrading only the board.

Pending fact review

Yes. We send a sample box with board substrate, edge banding, door finish and hardware options, plus corner samples that show the actual construction rather than just the surface. Sample cost is [credited against / deducted from] your order. Seeing the core and the edge in person is the fastest way to judge quality, and we encourage it before every project.

Pending fact review

We work with [Blum / Hettich / Hafele / DTC / other] depending on the project tier, and we name the exact brand and model on the quotation so there is no substitution. Hardware is where cheap cabinetry fails first — hinges sag, drawer runners jam — so we specify cycle-tested fittings and show you the actual item before production rather than describing it generically.

Pending fact review

Soft-close is included on [all / selected] ranges and available as an upgrade elsewhere. Beyond comfort, soft-close protects the cabinet: it stops doors slamming, which over years loosens hinges, stresses the carcass and chips edges. In homes with children and in rental or hotel use, we consider it essential rather than optional.

Pending fact review

Quality branded hinges and drawer runners are typically tested to [50,000–200,000] cycles, which corresponds to roughly 15–20 years of normal household use. Cheap unbranded fittings may fail within a few thousand cycles. We specify the tested rating in the quotation and recommend matching the hardware life to the expected life of the cabinetry, not to the lowest quote.

Pending fact review

Hardware carries the manufacturer's warranty, typically [5–10] years for branded fittings, in addition to our own warranty on the cabinetry. Because hardware is a wear item, we also stock common replacement parts — hinges, runners, lift mechanisms — so a single worn fitting years later does not mean replacing a door or a drawer box.

Pending fact review

Both. You can upgrade within our range or nominate a specific brand and model, and we will machine the panels to suit and quote the hardware as a separate line item so you see exactly what you are paying for. For clients with an existing showroom standard, matching that specification is usually straightforward.

Pending fact review

We quote per item against the approved shop drawing, with a clear breakdown of carcass, doors, hardware, accessories, packing and freight. Per-square-metre or projected-area pricing looks simple but hides the variables that actually drive cost: internal fittings, door style and hardware. Our quotations are itemised precisely so you can compare properly and adjust scope knowingly.

Pending fact review

Our quotation lists carcass, doors, standard hardware, edge banding, packing and (if agreed) freight. Common extras are premium hardware, glass doors, LED lighting, pull-out organisers, special finishes, and countertops. We flag these on the drawing rather than after production — the goal is that nothing appears on your final invoice that you have not already approved.

Pending fact review

A design fee of [amount] covers measurement review, layout design and 3D renderings. It is [fully credited against / waived for] confirmed orders, because we would rather invest in serious projects than give away free drawings. You keep the drawings either way, so you can price them locally if you decide not to proceed.

Pending fact review

Yes, if the budget is stated at the start. We design to a target by adjusting what genuinely affects cost — board grade, door finish, hardware tier and accessory count — while keeping the structural specification intact. Tell us your number and your priorities, and we will propose a scheme that meets it instead of quoting high and discounting later.

Pending fact review

A local carpenter cuts on site with limited finishing capability; we produce in a controlled factory with CNC accuracy, factory-cured finishes, tested hardware and engineered moisture control. That changes the result in edge quality, colour consistency and dimensional accuracy over a 30–45 day shipment. The comparison that matters is cost per year of service, not cost per cabinet on day one.

Pending fact review

Most export orders ship flat-packed (KD) because it roughly halves the volume, cuts freight cost substantially and protects panels better in transit. Assembled carcasses are available for projects where site labour is expensive or a showroom needs ready units. Flat-pack is not a compromise: CNC drilling means panels align precisely and assembly is straightforward with the supplied fittings.

Pending fact review

Export packing is designed for this: reinforced cartons, EPE foam and corner protection, protective film on glossy and painted faces, hardware in separate labelled bags, and palletising where required. Cartons are labelled by room and unit so the site team can unpack in installation order. Transit damage is rare and is handled under our [claims process] with photos and packing list.

Pending fact review